CodeGuard follows the industries best practices to protect your data. CodeGuard makes sure that all backups as well as passwords are encrypted to provide the highest possible security. Secure connections like SFTP/SSH/SSL are used wherever possible. An annual vulnerability testing is carried out by an independent agency, for more accurate results.

To date, there has not been any data breach, or a successful hack on CodeGuard. Rest assured your information is in safe hands.

The backups of your data are stored on Amazon Web Services Simple Storage System, also known as S3. S3 boasts durability levels of 99.999999999% which is achieved by distributing storage of data across multiple locations and facilities. Although S3 is not the cheapest form of data storage, we firmly believe it is the most reliable method to keep your data secure.

Data on Amazon Web Services (AWS) is stored utilizing Server Side Encryption (SSE). Essentially, AWS handles the key management and key protection for us. This utilizes one of the strongest block ciphers available, 256-bit Advanced Encryption Standard (AES-256), ensuring the highest level of protection.

There are two types of passwords that are stored on the system – customer account passwords which are passwords used to log into CodeGuard, and passwords for your credentials (FTP/SFTP, MySQL). Your passwords are stored using a one-way salted hash. These passwords are stored in Amazon’s Relational Database Service (RDS). Your server credential passwords are stored in RDS with RSA 2048-bit key encryption.

Yes. However, at the moment CodeGuard only supports MySQL Database backup. CodeGuard’s systems connect directly to your MySQL database, usually through Port 3306, or by tunneling over SSH with your FTP credentials or different credentials.

A MySQL dump command is carried out every time you need to retrieve your database content. The load on your server will be minuscule as MySQL databases aren’t large.